When returning your KicksUSA online order, please use a separate box to ship shoes / sneakers back with the original shoe box inside. Please do not use the original shoe box as the package for shipping. Any returns without the original shoe box or with a damaged shoe box will not be accepted.
Please include your KicksUSA receipt in your return package. Make sure to note in the receipt whether you would like a refund or an exchange, and provide any additional information regarding your return.
Please send your return package to the following address:
KicksUSA Returns Department
12000 Roosevelt Boulevard
Philadelphia, PA 19116