If you are not happy with your purchase, you may return your purchase within 30 days of shipment for a full refund or an exchange. Please note that shoes must be in the original, unworn condition to be accepted for returns/exchanges (unless it is a manufacture defect).
How can we help you?
- What is KicksUSA's Return / Exchange Policy?
- How do I send my return / exchange for my KicksUSA online order?
- Do I need to pay postage for my KicksUSA return?
- When will I get my refund for my return?
- When will I get my exchange?
- Can I return my online purchase to one of the KicksUSA retail stores?
- Can I buy something in the store and return it online?