You can make changes to your order by reaching out to our Customer Service Team. The following changes can be made to your order:
- Order Cancellation - Request to have your entire order canceled
- Item Cancellation - Request to have an item removed from your order
- Shipping Address Change - Request to have your shipping address edited
- Item Edit - Request for an item size / color change
Important Note: Please be advised that once your order is packed and ready to ship, we are unable to make changes to your order. We can, however, offer to help you make a return or an exchange.
Helpful Tip: You can also cancel your own order through your KicksUSA Account. Please see the video clip below for further instructions: