Order Processing & Shipping
We are currently experiencing order processing and shipping delays as we work to ensure the health and safety of the teams at our distribution centers. Please know we are monitoring the situation closely and will post updates as changes arise. Thank you for your patience during this difficult time.
Online Return Policy
In light of the challenges posed by COVID-19, we’ve adjusted our fulfillment center practices to ensure we're able to complete all orders and order returns in a way that protects the safety of our valuable distribution center associates. As such, some order returns may experience delays of longer than expected processing time. We thank you for your patience and understanding during this time and will continue to do our best to process your return.
In-Store Return Policy
To protect the safety of our customers and store associates, we are not accepting returns and exchanges in our stores at this time. We will begin accepting returns and exchanges when the states go into the green zone for businesses. Please make sure to hold onto your receipts and follow our Return Policy if you'd still like to make a return or request an exchange. We apologize for the inconvenience and appreciate your patience and understanding.
Please check our Store Locator page for updates on our store re-openings and curbside shopping. To ensure the safety of our customers and store associates, please make sure to follow the safety guidelines by wearing a mask and keeping distance. There will also be a 50% occupancy limit in stores. Thank you again for your patience during this time.
If you have any concerns or questions, please reach out to our Customer Service Team.
Please stay safe and healthy.